WV Department of Education Helpdesk

Frequently Asked Questions
for solutions to common problems.

If you wish to submit a "ticket" to the Helpdesk,
send an informative message with a descriptive subject line
to the appropriate helpdesk address:

Early Learning Reporting System Help Desk	elrs@help.k12.wv.us
IEP Help Desk	Online Form
Internet Filtering Issues	filtering@help.k12.wv.us
WVLearns e-Learning Site	wvlearns@help.k12.wv.us
WV Virtual School	wvvsweb@help.k12.wv.us
onTargetWV (Credit Recovery)	ontargetwv@help.k12.wv.us
WVEIS Requests	wveis-helpdesk@help.k12.wv.us
Webtop/SSO Requests	webtop@help.k12.wv.us